Essential Skills for Administrative Professionals – Online Training

Gain Job-Ready Skills. Boost Your CV. Secure Your Future.

Are you looking to start a career in administration or upgrade your skills to stand out
in the job market? Our Essential Skills for Administrative Professionals online
training gives you the hands-on knowledge employers are looking for—so you can
land your next job with confidence.

Why Take This Course?

 ✅ Boost Your CV – Gain a recognised Certificate of Completion to showcase your skills
 ✅ Master Office Administration – Learn organisation, time management, and
workplace efficiency
 ✅ Microsoft Office Made Easy – Become proficient in Word, Excel, Outlook, and
PowerPoint
 ✅ Business Communication & Customer Service – Learn professional email
writing and customer handling techniques
 ✅ Financial Basics for Admins – Understand invoices, bookkeeping, and payroll
fundamentals
 ✅ 100% Online & Flexible – Learn at your own pace, anytime, anywhere

Upon completion, you can add this training to your CV under “Training & Certifications”—making you stand out to employers!

What You’ll Learn (Course Modules)

Module 1: Office Administration & Professionalism

• Understanding the role of an administrator
  
• Workplace etiquette & time management
  
• Handling confidential information

Module 2: Microsoft Office & Digital Skills

• Microsoft Word, Excel, Outlook & PowerPoint essentials
• Email management & scheduling meetings
• Cloud storage & file organisation

Module 3: Business Communication & Customer Service

• Professional email writing & telephone etiquette
• Handling customer complaints & service excellence
• Effective meeting coordination & note-taking

Module 4: Data Management & Record Keeping

• Organising digital & physical files
• GDPR compliance & data security
• Document control best practices

Module 5: Office Equipment & Administrative Tools

• Using office software & workflow management tools
• Introduction to CRM systems & project management platforms
• Handling office supplies & procurement basics

Module 6: Financial Basics for Administrators

• Managing invoices, purchase orders & expenses
• Understanding bookkeeping principles
• Payroll basics & financial record-keeping

Module 7: CV Building & Job Application Skills

• Writing a standout CV & cover letter
• Optimising LinkedIn for job searches
• Preparing for interviews & common admin job questions

What You’ll Get

🎁 Certificate of Completion – A recognised credential to add to your CV

🎁 Downloadable Templates – CV templates, invoice forms, meeting minutes & more

🎁 Practical Exercises & Quizzes – Hands-on tasks to apply your knowledge

🎁 Job-Ready Skills – Employers want real experience, and this course gives
     you exactly that!

Who Is This For?

• Job seekers looking for an entry-level admin role
• Professionals looking to enhance their office skills
• Career changers wanting a fresh start in administration
• Anyone who wants to add valuable training to their CV

Start Your Admin Career Today!